It pains us that your product wasn’t to your liking.
But if you wish to cancel or make changes to your order, you can do so, but only within 24 hours of purchase.
If you wish to return the product to us, our return policy lasts 7 days from the date you received the product (i.e. sign over from your local postal service). If 7 days have gone by since, unfortunately we can’t offer you a refund or exchange.
Also, please understand that to be eligible for a Return/Resend/Refund, the product must qualify as:
-Mixed up;
-Having fault on arrival (wrong size,wrong design, wrong item);
-Not as described on product page.
If we establish that the fault is ours, we'll take it off your hands and pay for the return shipping.
However, please remember that to be eligible for a return, your item must be unused, and must be in the same condition that you received it. It must also be in the original packaging. To complete your return, we will need a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. The highly advanced but easily-confused androids in charge of making our products won’t know what to do with your item, and this may cause their circuits to go haywire.
NOTE:
We will only accept returns which have been acknowledged by our CS staff. Please contact them through our Contact Us form, a call, or a quick email to Support@fandomaniax.com.