FAQ
You may contact our customer support for inquiries via the following: 1. Live Chat via the website. 2. Email via Support@fandomaniax.com 3. Hotline # ...
Tue, 6 Nov, 2018 at 4:16 PM
We're happily based at a secret ninja village deep in the mountains of Singapore, the Heart of South East Asia. It’s where most of the ninjutsu magic h...
Thu, 8 Nov, 2018 at 10:23 AM
It pains us that your product wasn’t to your liking. But if you wish to cancel or make changes to your order, you can do so, but only within 24 hours o...
Thu, 8 Nov, 2018 at 10:36 AM
We would like to continue to provide excellent high quality products to our customers. As such, production/processing time will be between 5-10 working day...
Tue, 6 Nov, 2018 at 4:19 PM
FandoManiax partners with global Artisans & Suppliers to provide you great products at great prices. This means that your order is shipped from global a...
Thu, 8 Nov, 2018 at 10:28 AM
1. Great news for all FandoManiacs! We've made shipping affordable with our excellent working relationship with our courier partners! We shipped global...
Tue, 6 Nov, 2018 at 4:21 PM
The tracking number is sent to your email via a shipping confirmation message once the order/package is shipped out. Please be guided that there will be...
Tue, 6 Nov, 2018 at 4:17 PM
We understand that customers may not like the material or quality of the product they received or not of their expectation. However, all product facts and ...
Tue, 6 Nov, 2018 at 4:17 PM
Yes! For all apparel products, we do accept size & item exchanges. Just notify our support agent for more details via the following: 1. Live...
Tue, 6 Nov, 2018 at 4:17 PM
We would need the following photos to properly assist you: 1. Photo of the product received 2. Photo of the shipping receipt that is attached/stick on t...
Tue, 6 Nov, 2018 at 4:17 PM